Agents where judgment is needed, automation where it is not, and custom software when nothing off the shelf fits. Most clients start with one workflow from the first group.
Start where work arrives
A fax, a PDF, an inbox, a portal update, a form. The best first workflow is often the one your team touches all day without thinking about it.
Clinics, labs and suppliers with staff spending hours a day on intake, verification and follow-up.
Agents that read what arrives — faxes, emails, portal messages, PDFs — extract what matters, check it against your systems, and act. Every action is logged; anything outside the rules is handed to a person.
Operations leads tired of copy-paste between five systems and spreadsheets that are the real source of truth.
The connective tissue between the tools you already pay for: EMR, billing, inventory, e-commerce, accounting, messaging. Deterministic where it should be, with an agent only where judgment is needed.
Businesses whose workflow is their competitive edge and should not be bent to a generic SaaS.
When no off-the-shelf tool fits — a patient portal, a clinician work-order app, a partner ordering site, an internal dashboard — we build it, secure it, and host it. Agents plug straight in.
Through APIs where they exist, exports where they do not, and a supervised browser agent as the last resort.
Not on the list? It is usually a week of work, and the audit confirms it before you commit.
Twenty minutes is enough to say whether it is a two-week build or a two-month one, and roughly what it would cost.